The sun will come out, with a feature image

So sorry to hear you’re having trouble with your Zap, that’s not what we want at all!

I’ve dug our log and this is a known issue with the integration where . I’ve gone ahead and added your email to the internal tracker for that. This means that when our engineering team release a fix for this issue (they’re working hard to get one in place), you’ll be notified as soon as possible. 

I’m really sorry for the inconvenience or hassle and that I can’t find an alternative workaround for you in the meantime.

If there is anything else I can help you with, please feel free to ask.